Support and account data
Get help with your workspace or request access to your account information.
Workspace support
Describe what you were trying to do and include your company name. Never send passwords, API keys or confidential project documents in an initial support email.
Email SiteHQ supportExport your information
Export selected records after confirmed workspace closure
Use the download and export controls on your authorised project documents, forms and valuations. For an account data export, contact the privacy team with your account email and company name.
Request an account data exportCorrection, deletion and retention
Contact the privacy team to request a correction or deletion. Opening this email link does not delete your account or records. The request needs identity and scope checks before it can be processed.
Request correction or deletionBilling cancellation and data deletion are separate requests. Read the current retention information before requesting account closure.
These links open your email application. A request is sent only when you send the email; this page does not submit it automatically.